Question 1

What is the Minimum Order Value (MOV) to start?

Accepted Answer

Our MOV is flat ₹3,000 for your total cart across all categories combined. There is no restriction on individual SKUs—you can pick 1 piece per design.

Question 2

Where is your physical warehouse and can I visit without an appointment?

Accepted Answer

Our showroom is located at 1st Floor, E-134, Tagore Garden Extension, New Delhi 110027 (3 min walk from Tagore Garden Metro Station Gate 1). Walk-ins are welcome Monday to Saturday between 10:00 AM and 7:00 PM, although booking an appointment on WhatsApp ensures a dedicated sales manager.

Question 3

What makes your jewellery truly 'anti-tarnish' unlike Sadar Bazar items?

Accepted Answer

Traditional Sadar Bazar imitation jewelry uses cheap brass or zinc coated with a thin flash chemical electroplate. Arora Group uses authentic surgical-grade 316L stainless steel bonded with genuine 18K gold through vacuum Physical Vapor Deposition (PVD). This atomic-level bonding resists sweat, sea water, perfume, and soaps without fading or discoloring skin.

Question 4

Do you supply unbranded photos and videos for Instagram resellers?

Accepted Answer

Yes! All verified wholesale buyers gain access to our high-resolution Google Drive folder containing studio images, flat lays, model shots, and reels without any Arora Group watermarks.

Question 5

What are the payment options for wholesale orders?

Accepted Answer

We accept UPI (Google Pay, PhonePe, Paytm), IMPS/NEFT bank transfers, Credit/Debit cards via Razorpay/Cashfree, and Cash at our Tagore Garden showroom counter.

Question 6

How fast do you dispatch orders across Delhi NCR?

Accepted Answer

Orders placed before 3:00 PM are dispatched on the same business day. In Delhi NCR, local couriers deliver within 24 hours. Buyers may also pick up orders directly at our Tagore Garden showroom counter.

Frequently Asked Questions

Wholesale Buying & Sourcing FAQs

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